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Advisor expectations

I am interested in hearing what sorts of things players who have been drafted, signed and are playing professional baseball should expect to get from their advisor?  My son was drafted and signed a professional contract and has been playing Short Season A ball all summer.  He has an advisor who was recommended to him as a favor to him/us by his College Coach as the two of them played together in the minor leagues and the Coach vouched for him and trusted him which was good enough for us as we trust the Coach and think he's fantastic.  Recently, however, my son has been speaking to his teammates as well as participated in a conversation amongst his entire team while he was in Eugene, OR for his leagues' All Star game and that conversation plus those with his regular teammates seems to have made him aware of a large void in what it is that his relationship with his advisor consists of that what transpires for the majority of these other guys he has spoken to.  Things like the advisor congratulating him when it is in order, checking on him when the numbers or a performance would suggest he might need a comforting voice other than that of Mom or Dad, seeing to it that the organization feels he's doing as well as he appears to be or not doing as poorly as maybe he'd be concerned about, making sure he received what was available to him in the way of card deals, shoe opportunities or plying him with necessary items to play such as gloves, bats, etc.  One of his teammates is a pitcher whose Advisor calls him after each and every one of his outings and reviews the results with him (his roommate on the road is this guy so he listens to that discussion after each game that kid pitches), another got a "goodie bag" or stuff for having made the All Star game which was there at the hotel front desk when my son and this player checked in, another had a brush with the local police and his advisor made sure everything was ok with the organization and matched up with what this player represented - which was the truth - about being innocent and there being a misunderstanding which his advisor then vetted out with the police first and then made sure the organization was aware of the facts, etc.  Before we do anything to change things, I have always been given good guidance on here and figured I'd throw this out and see what came back.  The guy is a really good guy, we like him frankly, but it may just be that he's really only interested in the bigger fish as he has 16 big league guys he represents apparently and my son may just be a smaller option to him than he's truly interested in.  He really has no true arrangement with us, per se, other than what it was that he was in line to get from the bonus amount our son got and then there was nothing agreed to moving forward so now is the time to be looking into whether or not a switch might be in line to someone who is more inclined to want a player who fits our sons strata.  

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