I'm sure others will agree with me when I say this: I do not think that a friendly, helpful and public forum such as this one is a place to air a specific gripe or to malign any individual or organization.
You are attacking that program in two different places on this board and that is not appropriate to the spirit of this group.
What momma taught us all, still applies today. "If you can't say something nice, say nothing."
It might be appropriate for the moderator to delete this thread.