I know some coaches have told me one of the most frustrating aspects of recruiting is having to not only sell the player but the parents. Some see it as negative when parents start asking the tough questions but I think that is our job.
To me, this is a no-brainer. A) Many times the parents are footing the bill, B) physiologically, the kids' brains are not done cooking yet, and C) many parents have been-there-done-that-got-the-tee-shirt. My thought is that if the coaches aren't welcoming of the parents then maybe that isn't the place for the kid. Obviously every situation is different but it would seem to me that a coach is somewhat naïve if they think the parents don't need to be sold as well, especially with the cost of an education these days.