BOF,
The very first PM I ever received here - I'm guessing about 8 or 9 years ago, long before I had any idea I would one day own and administer this site - was from Mary Ann.
I had posted kind of a "stupid question" and had gotten some replies that were a little rough, and she was sending me words of encouragement. She told me not to worry, just to take the good and ignore the rest, and made me feel that I was not the first person who had ever asked a dumb question here.
I sure do miss Mary Ann.
Julie