I always try my best not to paint every situation with the same brush. Different coaches, different stages of the recruiting timeline, etc. call for different methods. When Ryan was a Sr., he got a call from West Virginia's PC, he said he had heard about him, and he wanted HD Video. We didn't have any, so we put some together ASAP, and put it on Drop Box for the coach to access. He immediately called back and asked when Ryan would be pitching next, because he was flying out to watch him pitch. Once he came out, he said he really liked what he saw, (Ryan topped at 89 on his gun that day.). He said that they were down to one spot, and the staff was going to meet later in the week, and they had 1 spot between 3 guys, and Ryan was one of them. Ultimately, they did not choose Ryan, but to say they don't use video, and to not have video ready for college coaches is ludicrous.
By the way, other coaches have asked for video along the way. Is seeing the player important? Yes, it is the most important, but having video when the coach is clear across the country, can be very helpful.