We found that most coaches were very good about keeping their word when they said they were going to call or be in touch. But there were some that would go dark, then reappear after weeks/months. A few just disappeared altogether, presumably because my son was a second-tier prospect and their recruiting needs changed. I think some RCs are stretched thin and not very organized. That is no excuse though and I think it tells you something about the program overall... By far the best communicators were coach Kaz and his staff at Air Force Academy. Very impressive.