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I mention our spreadsheet because NONE of the schools on it were on the table when my son made his decision.
So true. The first time around we(I?) did the spreadsheet thing, its busy work. However it is helpful to keep the contact info, you never know, and I would recomend using Outlook or whatever e-mail program you utilize. You can also create a folder for the e-mails if you like. You can type a lot of info into a contact record in most e-mail programs. No special program or custom spreadsheet is really needed.
The second time around my son just keep the phone numbers to the coaches he was interested in on his cell phone and did not worry about tracking his contacts with them. If he lost his phone it wouldn't have been a big deal as the schools that are really interested will call your son if they have not heard from him recently, If your son has to call the school/coach all the time, the interest level is.........