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6 replies

Hotels and Tournaments:

CoachB25CoachB25Honorary "Old TImer"
I posted this in the General Discussion Forum but since the hotel is in Bloomington and some of you might want to be aware not to stay there, I put it here. I'm going to ask Julie if I can post the name of the hotel. However, anyone that wants to pm me, feel free to do so. I can take COMFORT in that.

The team I coach is going through an argument on our hotel stay at the (I'm going to ask Julie if I can insert the name of the hotel) Bloomington, Illinois. I'll give you the scenerio, what we've experienced in the past AND what has been done. This will be lengthy.

We played in the ASA Class A State Tournament in Normal and so, our team booked the rooms AS A TEAM. We booked two nights. We played in the tournament but due to our bracket played multiple games on Friday starting at 1:00. After a good start, we entered the loser's bracket late Friday night. Therefore, one more loss and we would be done with the tournament. Saturday morning and knowing that one of our main players, my child, had been injured getting hit by a line drive while pitching, we asked the front desk about checking out early. We were told several things BUT one of the Dad had the person at the desk type into their hotel record and on the computer that if we came back and checked out by 5 we'd be fine and would only have to pay $50. (Extended stay!) One very real reason this was important was that severe storms including the prediction of hail was in the forecast that afternoon. Many of you know this since your kids were playing that day at the same facilities. (Next to Normal West High School) BTW, when we signed in, we did sign an agreement or contract for the room. We've done this in the past and so, no big deal. Well, we won a game but then lost and so, we returned to the hotel by 1:00 to checkout. Wow, the circus was just beginning. We all had our stuff out of the rooms, no one went back to their rooms. This was simply for turning in the door keys and signing whatever we had to sign for payment including the $50 which would be $40 short of the full price for that day.

Long story short:

[LIST]
  • We were told that we could not sign out early.
  • We were told that no one said that we could do so. Then, it was suggested that we were lying. However, one parent asked them to print out his bill and SURE ENOUGH, THERE ON THE BILL WAS THE EXACT STATEMENT - $50 extended stay if out by 5.
  • We sat there for over an hour while everyone called denied the statement.
  • It was then stated that because this was a group that they would not allow us to leave early and that contract we signed was for 2 days so we are getting charged for 2 days no matter what.

    OUR PAST EXPERIENCE:

    This team my DD plays on won a National Championship last year. We travel a lot. This year, we've taken to the road 7 weekends and are doing so again this week in an attempt to win another national title. In every case that we have been eliminated early (not often) the hotel has charged the extended fee AND cancelled any rooms beyond the checkout day.

    What has happened?

    Only the parent that had it typed into the bill on the computer is getting a break. All of the others that stood there but took them at their word are not. With a severe storm rolling in, we left for home since we didn't want our cars in a hotel parking lot if it hailed.

    What has been your experience with playing ball and hotel accomondations for when you play or if you get eliminated?

    • "Failure depends upon people who say I can't."  - my dad's quote July 1st, 2021.  CoachB25 = Cannonball for other sites.

    Original Post

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    T TNHN11100+ posts
    The exact same thing has happened to us, with the one parent who had it put into their bill the only one who got the break. It was highly confusing and after many many discussions they gave everyone the discount and late checkout.

    I have ever since about 3 days before we get there, call and have that added to my room. As do most of us and we have not had any problems since. Only once I think? has a hotel said no way you cannot check out late?, with a minor fee. Most of them dont have a problem but I always call first and get as much info as I can.
    T TNHN11100+ posts
    That is because they are taking calls and saying we have no rooms left maybe a day or two before you let them know you wont be there or there is a chance you will be leaving early.

    We had one place, do not remember name give our fee back since they ended up selling the rooms. Some are nice and some do not care if you ever come back.
    CoachB25CoachB25Honorary "Old TImer"
    I agree BUT they had room open AND saw couple walk in and ask if they had rooms. Saw them unload as we waited for series of calls to whomever. While it is rare that we get eliminated early, this has happened to us before and in every case, we were given a similar deal to pay the extended stay. We're not saying don't charge us for the inconvience.
    Last edited by CoachB25
    G GBS2510+ posts
    I would ask the tournament director to intervene and remind them that if they are not cooperative that teams will avoid there establishment in the future. The bad reputation will catch on to other teams including H.S. and College teams during the school year when the hotel desperately needs that business to survive. We always take a spring trip and most hotels are pretty good about it. I only talk to the manager.
    W woodly100+ posts
    quote:
    Originally posted by CoachB25:
    I posted this in the General Discussion Forum but since the hotel is in Bloomington and some of you might want to be aware not to stay there, I put it here. I'm going to ask Julie if I can post the name of the hotel. However, anyone that wants to pm me, feel free to do so. I can take COMFORT in that.

    The team I coach is going through an argument on our hotel stay at the (I'm going to ask Julie if I can insert the name of the hotel) Bloomington, Illinois. I'll give you the scenerio, what we've experienced in the past AND what has been done. This will be lengthy.

    We played in the ASA Class A State Tournament in Normal and so, our team booked the rooms AS A TEAM. We booked two nights. We played in the tournament but due to our bracket played multiple games on Friday starting at 1:00. After a good start, we entered the loser's bracket late Friday night. Therefore, one more loss and we would be done with the tournament. Saturday morning and knowing that one of our main players, my child, had been injured getting hit by a line drive while pitching, we asked the front desk about checking out early. We were told several things BUT one of the Dad had the person at the desk type into their hotel record and on the computer that if we came back and checked out by 5 we'd be fine and would only have to pay $50. (Extended stay!) One very real reason this was important was that severe storms including the prediction of hail was in the forecast that afternoon. Many of you know this since your kids were playing that day at the same facilities. (Next to Normal West High School) BTW, when we signed in, we did sign an agreement or contract for the room. We've done this in the past and so, no big deal. Well, we won a game but then lost and so, we returned to the hotel by 1:00 to checkout. Wow, the circus was just beginning. We all had our stuff out of the rooms, no one went back to their rooms. This was simply for turning in the door keys and signing whatever we had to sign for payment including the $50 which would be $40 short of the full price for that day.

    Long story short:

    [LIST]
  • We were told that we could not sign out early.
  • We were told that no one said that we could do so. Then, it was suggested that we were lying. However, one parent asked them to print out his bill and SURE ENOUGH, THERE ON THE BILL WAS THE EXACT STATEMENT - $50 extended stay if out by 5.
  • We sat there for over an hour while everyone called denied the statement.
  • It was then stated that because this was a group that they would not allow us to leave early and that contract we signed was for 2 days so we are getting charged for 2 days no matter what.

    OUR PAST EXPERIENCE:

    This team my DD plays on won a National Championship last year. We travel a lot. This year, we've taken to the road 7 weekends and are doing so again this week in an attempt to win another national title. In every case that we have been eliminated early (not often) the hotel has charged the extended fee AND cancelled any rooms beyond the checkout day.

    What has happened?

    Only the parent that had it typed into the bill on the computer is getting a break. All of the others that stood there but took them at their word are not. With a severe storm rolling in, we left for home since we didn't want our cars in a hotel parking lot if it hailed.

    What has been your experience with playing ball and hotel accomondations for when you play or if you get eliminated?


    • Sounds like Diamond Sports needs to know that motel too...We can tell people to stay out of there very easily..I think i know who it is but email me and let me know for sure...we will be having 3 events inBloomington-Normal next summer and we don't want to use someone like that---

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