quote:
Originally posted by DallasShock:
http://maruccisports.com/returns/If you look at the website the talk about the ban and the exchange policy. It is only the 33/30 that was banned.
The return policy is a joke.
Different size?? really?? lol
Two wood bats... yes what all high school kids need ... to break...
and the best for last.
Return and wait till mid-march till late march for a new Cat 5 bat
Pay 100.00 to get the Black Marucci right away.... hmmmm
(No talk of any refund..lol)
Every think their customer service didn't think this through. They might wise up and give the Black bats away as even trade to those with the 33/30 bats. If not there are going to be a lot of frustrated people that have the internet at their fingertips.
Well it beats any offer that Nike gave to HS players that bought their very inferior bat this past year. Those kids got no restitution.....the only recourse they had was to purchase an new bat.
Marucci in a very short time (1) day they responded, gave multiple choices, they should be applauded. I'm sure they may have been notified before it was announced but given that, there is no way they could have R&D, manufactured and got ready to distribute replacements any faster than they have promised. One month!
Refund, really! If you purchase a bat from any other company and it breaks within the 365 day time frame they will only replace with the same bat, they do not offer for you to upgrade at all. I've tried this with 2 different bat companies. So the option to get the Marucci Black for only $100 as to $299 + give them a used bat that cannot be used is a pretty good deal, or just wait for the new one. If not buy a different bat, get the new 33/30 and sell it!